Michael is the founder of South Thames Marketing and is a highly analytical and results driven marketer. Before launching South Thames Marketing, Michael was the global head of marketing for Hay Group, a global management consulting firm. Prior to that he spent five and a half years as director of international marketing for Kenexa (now part of IBM), a company he joined following its acquisition of UK-based Psychometric Services, Ltd. (PSL). Michael has over 18 years’ experience in professional services, has led global teams and developed go-to-market strategies in countries throughout the Americas, EMEA and Asia Pacific regions.
Lucy is our Executive Assistant and ensures all of our diaries are kept in check! With a career spanning 13 years within Corporate & creative industries, Lucy has previously supported Board Directors at The Adecco Group, which gave her a deep understanding of the internal workings of a professional services firm from both front & back office perspectives. Lucy prides herself on being an exceptionally organised individual in all areas of her life. She thoroughly enjoys providing a high level of service to the individuals that she supports and enjoys the personal working relationships that this way of working cultivates. She is a ‘yes person’ in the best possible way, she loves finding solutions to problems and making people’s lives easier. We'd be lost without her!
Claire is an award-winning professional services copywriter. She’s worked for a number of the UK’s leading agencies (The Writer, Redwood and Forward Worldwide), and as a copywriter and marketer at Hay Group, so she understands the challenges professional services firms face, and how great copy can help. She’s written persuasive stories for everyone from reward managers and procurement people to CEOs and civil servants, which means she can get to grips with your topic, audience and tone – fast. And she can turn her hand to lots of different kinds of writing. So whether you need white papers that convince, blogs that challenge, web copy that sells, film scripts that inform or internal communications that persuade, we can help.
Jo is a CIM qualified communications and marketing professional with more than 12 years’ experience in B2B marketing in Europe, the Middle East and Asia. Her areas of expertise include content development and strategy, brand positioning, employer and personal branding, and public relations. She has actively been involved in the re-brand of three professional services businesses and is a strong advocate of social selling and the power of marketing though connecting, engaging, and educating audiences. Jo works collaboratively with non-marketers, believing marketing should be seamlessly integrated into the business, and activity closely aligned to business objectives.
Sarah has worked in the design industry for over 20 years. In 1998 she joined Corporate Edge to work on major brand and identity projects for key clients such as AXA, Gartmore, HMRC and VisitBritain. In 2007 she started LSD Design Limited and has continued to work on branding and identity projects for a wide range of professional services clients. These include global brand implementation for Hay Group, property marketing schemes for Ballymore and St James, high profile international developments in Montenegro and Istanbul and interactive corporate and social responsibility reports for BT and HPE.
Jen is our media communications consultant who draws on a deep and varied experience helping organisations and leaders multiply their positive impact, engage stakeholders, and communicate clearly. Jen’s ability to define, agree and implement strategy while collaborating with stakeholders has been central to the success of her professional career. This includes five years working for The Queen at Buckingham Palace; three in the press office at Westminster Abbey; an editorial management role with the Evening Standard and Independent Newspaper group; a major events planning role at Sky News; helping to launch London's first TV channel, LondonLive; and several years as a strategic communications consultant for several other high value projects and roles.
Phil is co-owner of our partners Colour Me Social who are a team of social media experts, based in Brighton and London, that help professional services firms, of all sizes, to raise brand awareness, grow their social reach and drive increased web traffic. Phil has worked within social media, marketing and sales for over 12 years and has supported hundreds of clients across a huge variety of sectors both in B2B and B2C.
Ivan is an Account Director for our partners Colour Me Social who are a team of social media experts, based in Brighton and London, that help professional services firms, of all sizes, to raise brand awareness, grow their social reach and drive increased web traffic. Ivan has worked within social media for 2 years and supports our clients at South Thames Marketing with day-to-day social media management, paid advertising, reporting, and strategic direction.
Kath is an experienced digital marketing strategist who has previously built up a successful digital marketing agency from 2 to 50 people over 12 years and is now very much enjoying the ability to work on projects that she finds fascinating. Her agency had to evolve throughout the fast pace of change that is digital marketing and she successfully navigated those challenges to continuously achieve results for her clients. Kath is particularly interested in the psychology of marketing and how people are persuaded to make decisions online. The ability to monitor behaviour and measure success using hard data means that brands can have more insight into the customer experience and therefore proactively improve that experience.
Karim is an experienced creative director specialising in digital content and video production. Karim has worked with a number of professional services organisations for photographic projects, corporate videos, adverts, conference filming, multi camera interviews, case study videos, innovative product demonstrations and show reels.
With a background in sales prior to a career in marketing, Harriet is a very sales focused marketer who understands how marketing activity should drive revenue. Having worked in-house as a Marketing leader in the digital learning space for over ten years, she’s bought that experience to our clients in the learning and HCM space. Harriet has excellent experience in the development and implementation of marketing strategies, PR, website content, campaign development, content marketing and marketing analytics.
Sam has been writing professional services content for 20 years, enough time to get what consultants, marketers and product developers need. She’s worked for Korn Ferry, Hay Group, Anglia Ruskin University and Ford Motor Company, so she tunes in to different issues, audiences and voices. Her work draws on earlier practitioner experience in talent assessment, including leadership, competencies, emotional intelligence and psychometrics. And her background as a feedback report interpreter, competency coder and engineer has left her with a nerdy willingness to grapple with detail so that the reader doesn’t have to! She enjoys working across different types of content and gets a buzz when the words on a web page match the message in a manual.