At South Thames Marketing, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to South Thames Marketing, Castle Hill House, 12 Castle Hill, Windsor, Berkshire SL4 1PD. Alternatively, you can telephone +44 (0)1753 290732.
Who are we?
We’re a small, nimble and cost-effective marketing consultancy that helps professional services firms get more from their marketing. Our registered address is South Thames Marketing Group Ltd, 54 Norcot Road, Reading, Berkshire RG30 6BU, United Kingdom.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about our marketing solutions or subscribe to join our mailing list.
What type of information is collected from you?
The personal information we collect might include your name, job title, company name and address, email address, telephone number, IP address, and information regarding what website pages are accessed and when.
How is your information used?
We may use your information to:
- contact you following an enquiry;
- contact you with information on our services;
- to carry out our obligations arising from any contracts entered into by you and us;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include our newsletter, information about relevant marketing campaigns and blogs, invitations to events etc.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for any purpose, unless agreed in advance with you. However, we may share certain information to our team of freelancers who are working on our behalf to deliver our solutions to you.
We may also transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
You have a choice about whether or not you wish to continue receiving information from us. If you do not want to receive marketing communications from us then click on the unsubscribe link at the bottom of a communication or contact us at any time by email: email@example.com or telephone on +44 (0)1753 290732.
For how long is your personal information retained by us?
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
- For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations;
- For as long as we provide marketing services to you;
- Retention periods in line with legal and regulatory requirements or guidance.
What are your rights under data protection laws?
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not.
- The right to be informed about the processing of your personal information;
- The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
- The right to object to processing of your personal information;
- The right to restrict processing of your personal information;
- The right to have your personal information erased (the “right to be forgotten”);
- The right to request access to your personal information and to obtain information about how we process it;
- The right to move, copy or transfer your personal information (“data portability”);
- Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you.
You have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/. You can contact us at South Thames Marketing, Castle Hill House, 12 Castle Hill, Windsor, Berkshire SL4 1PD. Alternatively, you can telephone +44 (0)1753 290732.
Your right to object
You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us at South Thames Marketing, Castle Hill House, 12 Castle Hill, Windsor, Berkshire SL4 1PD. Alternatively, you can telephone +44 (0)1753 290732 to exercise these rights.
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change job or email address, or any of the other information we hold is inaccurate or out of date, please email us at: firstname.lastname@example.org, or write to us at: South Thames Marketing, Castle Hill House, 12 Castle Hill, Windsor, Berkshire SL4 1PD. Alternatively, you can telephone +44 (0)1753 290732.
You have the right to ask for a copy of the information South Thames Marketing hold about you just email us at email@example.com and we will provide details of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely.
All of the systems we use at South Thames Marketing are GDPR compliant.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.